Koala Service finds and verifies Chinese suppliers, negotiates pricing, and manages quality and logistics β so you don't have to piece it together yourself.
You have 5β200 people, not a procurement department. You need packaging, uniforms, pet products, promo items, furniture or fitness gear β and you need it from China without the guesswork.
AI does the searching, humans do the verifying. One accountable contact from search to delivery.
3β5 shortlisted suppliers β business registration and direct contact checked β in 48 hours.
Business licences checked against China's official registry. Suppliers contacted directly and key business information confirmed.
We negotiate in Chinese, on your behalf β every quote in writing.
Samples, inspections, freight and customs coordination, to your door.
Your competitors already manufacture in China. The question isn't whether to source from China β it's whether you do it well, or overpay through middlemen and guesswork.
Three ways to source from China β pick the model that fits how you work.
| Koala Service | Marketplace (e.g. Alibaba) | Traditional sourcing agent | |
|---|---|---|---|
| Pricing | Fixed $499, published online | Free to browse; supplier pricing varies | Varies β usually quote-based |
| Your effort | Brief us on the product; we deliver the shortlist | You search, message and assess suppliers yourself | You brief; they source (scope varies by agent) |
| Verification | Licence checks + direct phone verification, included in the report | Self-assessed; platform verification badges vary | Varies by agent β ask what is checked |
| Guarantee | Fewer than 3 suppliers meeting the agreed criteria = full refund | Platform-dependent | Varies |
| Scope | Search β verify β compare β recommend, one contact | You coordinate sampling, QC and freight separately | Often sourcing only; QC and freight separate |
Start with a $499 report. Scale up when it works.
3β5 shortlisted suppliers in 48 hours. Full refund if fewer than 3 meet the agreed criteria.
No Australian GST charged β Koala Service is not registered for Australian GST.
Order nowSamples, negotiation, inspection & logistics. 50% now, 50% on sample approval.
Talk to usAlibaba gives you a list of suppliers. We give you a shortlist with the checks done: business registration checked, suppliers contacted directly and key details confirmed, prices compared side by side, and a written recommendation. See exactly what our checks cover. Every supplier in your report can be independently verified by you β that's what the $499 pays for.
If we can't identify at least 3 suppliers meeting the criteria we agreed before starting, we refund the report fee in full. It's in our terms, not a slogan.
Yes. We coordinate freight and licensed Australian customs brokers on your behalf, and show your estimated landed cost β goods, freight, insurance and GST β line by line, based on quotations available at the time. Final customs duties, port charges, inspection fees and other third-party charges may vary. Freight is charged at cost. (Koala Service is not a customs broker.)
You are. We act strictly as your sourcing agent and never as the importer of record. It's stated in our service agreement β this keeps your liability clear and our role honest.
AI does the searching, humans do the verifying. AI does the heavy lifting in supplier screening and price comparison β that's how we deliver in 48 hours at a fixed $499. Humans do the verifying: every supplier is contacted directly by phone and key business information confirmed, and every report is reviewed by a person before it reaches you.
We start with workwear, packaging, pet supplies, promo products, outdoor & office furniture, and fitness equipment. If your product needs electrical certification, food approval or children's safety testing, we'll tell you upfront β some categories we won't take on.
One form, 2 minutes. We'll reply within one business day β with honest advice even if we're not the right fit.
Start with a $499 Supplier Search