China sourcing for Australian SMEs

The right supplier in China. Verified in 48 hours.

Koala Service finds and verifies Chinese suppliers, negotiates pricing, and manages quality and logistics โ€” so you don't have to piece it together yourself.

Fixed pricing ยท 48-hour delivery ยท Full refund if we deliver fewer than 3 qualified suppliers

Built for Australian small businesses that sell physical products

You have 5โ€“200 people, not a procurement department. You need packaging, uniforms, pet products, promo items, furniture or fitness gear โ€” and you need it from China without the guesswork.

Workwear & Uniforms Paper & Recycled Packaging Pet Supplies (non-food) Promotional Products Outdoor Furniture Office Furniture Fitness Equipment

One partner for the whole stretch

AI does the searching, humans do the verifying. One accountable contact from search to delivery.

Search

3โ€“5 verified suppliers, background-checked, in 48 hours.

Verify

Business licences checked against China's official registry. Factories phone-verified.

Negotiate

We negotiate in Chinese, on your behalf โ€” every quote in writing.

Deliver

Samples, inspections, freight and customs coordination, to your door.

China is where your products already come from

$75.7B
Australia's imports from China (2024) โ€” 25.8% of all imports, our #1 source
76%
of lighting, 74% of textiles & toys, 70% of furniture imported by Australia comes from China
0%
tariff on Chinese-origin goods under ChAFTA since 2019

Your competitors already manufacture in China. The question isn't whether to source from China โ€” it's whether you do it well, or overpay through middlemen and guesswork.

What makes us different โ€” in writing, not in slogans

Koala ServiceAlibabaTraditional agents
PricingFixed $499, order onlineFree to browse โ€” costs hide in bad deals"Request a quote" โ€” 13 of 15 agents publish no prices
Speed48-hour supplier report2โ€“3 weeks of your own timeWeeks of back-and-forth
GuaranteeFewer than 3 qualified suppliers = full refundNo guaranteesNo guarantees
AccountabilityChina-based team serving Australian businessesNo local entity to hold accountableVaries
ScopeSearch โ†’ negotiate โ†’ inspect โ†’ ship, one contactYou piece together 3โ€“4 providersOften front-end only

Fixed pricing. No quotes, no surprises.

Start with a $499 report. Scale up when it works.

Sourcing Project

$1,999

Samples, negotiation, inspection & logistics. 50% now, 50% on sample approval.

Talk to us

Managed Procurement

$990/mo

Your ongoing sourcing team. For repeat importers.

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Questions, answered straight

Alibaba is free โ€” why should I pay $499?

Alibaba gives you a list of suppliers. We give you a verified shortlist: licences checked, factories phone-verified, prices compared side by side, and a written recommendation. Every supplier in your report can be independently verified by you โ€” that's what the $499 pays for.

What if you can't find 3 qualified suppliers?

You get a full refund. It's in our terms, not a slogan.

Do you handle shipping and customs?

Yes. We coordinate freight and licensed customs brokers, and show your full landed cost โ€” goods, freight, insurance and GST โ€” line by line. Freight is charged at cost.

Who is the importer?

You are. We act strictly as your sourcing agent and never as the importer of record. It's stated in our service agreement โ€” this keeps your liability clear and our role honest.

How is AI involved?

AI does the searching, humans do the verifying. AI does the heavy lifting in supplier screening and price comparison โ€” that's how we deliver in 48 hours at a fixed $499. Humans do the verifying: every supplier is phone-verified and every report is reviewed by a person before it reaches you.

Which products do you work with?

We start with workwear, packaging, pet supplies, promo products, outdoor & office furniture, and fitness equipment. If your product needs electrical certification, food approval or children's safety testing, we'll tell you upfront โ€” some categories we won't take on.

Tell us what you need to source.

One form, 2 minutes. We'll reply within one business day โ€” with honest advice even if we're not the right fit.

Start with a $499 Supplier Search